And retailers and restauranteurs everywhere are earnestly trying to assure their employees, prospective hires, long time customers, new shoppers, their families, everybody – that safety is their highest priority. Indeed, many stores, malls, and other retail environments are very good at it.
But consumers need to be convinced every day. It's a major deciding factor in everybody's life.
As always, the customers get to choose where they go – or not.
Just as the retailers and restaurants must depend on the customers, employees must depend on the businesses to provide a safe environment.
And, the landlords cannot depend on the retailers and restaurants to re-open or be open unless they have sufficient employees, and of course, customers. All of whom must feel safe.
These are unprecedented times.