Retail Turnaround Experts
  • Home
  • Expert Perspectives (Blog)
  • Three Stages of Retailers in Decline
  • Turnaround Experts
    • Who Are They?
    • How Do They Work?
    • When to Call Them
    • Bios | Credentials
  • About Their Work
    • Some Recent Clients
    • Projects by Client Type, Size, Location, etc >
      • Crisis Management | Turnaround
      • Assessments | Action Plans
      • Financial Restructuring
      • Growth Management
      • Owner Issues | Transition Management
    • What Might It Cost?
  • Tips | Tactics | Resources
    • Four Stages of Retail Turnarounds
    • Top 5 Reasons Why Retailers Fail
    • Retailers: How to Cope with a Cash Crunch
  • Contact Us

Every Retailer's Most Significant Valentine

2/6/2023

 
Picture
Just One Week Until Valentine's Day!

What better time to send a love note to ... your customers?! 

Yes! That's right. A Valentine. Just a Valentine. No strings attached! Show your love!
  • No special discount coupon.

  • No "bounce back" offers ("come back by such-and-such-a-date to save $$$.")

  • No "sign up for our Insider's Club."

  • No "We want to know what you think about your most recent visit."

  • No expectation of them doing anything more for you!
    ​
  • No obligation.
​​
Just an out-and-out thank you note
. A love note for being your customer! 
Don't limit this to just the recent customers. Go back in time as far as you can. They'll love receiving it!
  • No matter how they shop with you, in-store, online, or some combination of that.

​And match your Valentine to however they connect with you. Post it on Facebook, or Instagram, or TikTok. Send emails. Send text messages. Even snail mail. All the ways you use to connect with them.
  • Thank them for their loyalty and their business.

  • Tell them you love serving them, and being part of their community.

And make it clear that this Valentine comes from your entire staff!

The key: show them that you care – because we know you do.

And especially now, especially in today's environment, should we really need an excuse like Valentine's Day to share a little love? 
​
©Outcalt & Johnson: Retail Strategists, LLC and The Retail Owners Institute®

Comments are closed.

    The Perspective of Retail Experts

    All
    Culture
    Financial Strength
    General
    Inventory Management
    Leadership
    Owner's Responsibilities
    Pandemic
    Perspective
    Retail Growth
    Retail Projections
    Strategic Opportunities
    The Economy

Objectivity. Choices. And Action! 
Have questions? ​Let's talk. ​Give us a call.
Contact Us NOW - Here's how
©Copyright, Retail Turnaround Experts and Outcalt & Johnson: Retail Strategists, LLC.